Ms E Johnson, Huntingdon
We have just had a new kitchen installed, we also wanted a new kitchen window and back door, we had three quotations from different companies, Trident weren't the cheapest but we felt that they had the best looking window, especially the designer chrome handles. Two days after we placed the order we received a letter, welcoming us as a customer and confirming the order, we then had a follow up call to book the survey. The surveyor was on time and re-measured our door and window, he explained that Trident double-checks every order, the installation went smoothly, and a few days later we received our copy of the guarantee. I just wish that every company were as professional.
We were nervous about who to trust when we were looking at conservatory companies, as you hear about cowboy builders, but with Trident windows it wasn't that way at all. We sat down with one of the owners and we talked about what we wanted, what we would use a conservatory for and the sizes we wanted, within a few minutes we had a plan drawing and we talked about the interior. We went with Trident windows because they offered things that other companies didn't, we wanted plastered walls and a tiled floor. In a few short weeks our base was built and our conservatory was up, its exactly what we wanted, now we use it as a dinning room, it has opened up the house and it is especially nice to read the paper on a Saturday morning. We have already recommended a friend, he went ahead with Trident and we received a thank-you cheque for fifty pounds, when they asked me to write a paragraph for their website I didn't hesitate, thank-you for a job well done.
Mrs B Taggart, Peterborough
Your company erected a conservatory for us and we paid you. That's that, you would think, but not quite; to say that we are satisfied is inadequate. Words such as delighted and grateful come near, but overwhelmed is more accurate.
In the last five years members of my family have had three conservatories built, yours was the fourth, so I know a little about the subject, from the time I approached your exhibition stand at Serpentine Green Hampton to the completion of my conservatory your company was text book perfection.
Your product is excellent, second to none, your craftsmen were expert and their advice was very welcome, the professionalism from start to finish was exemplary with minimal disturbance.
I was impressed when the builders informed me that a lintel had been placed over a drain pipe, it was the attention to detail that reminded me that I had chosen the right company.
Thank-you very much for a job well done.
Mr C Dardis,